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What We Offer

Complete IT Services for Your Business

From day-to-day IT management to physical security, cloud migration, and AV systems — Shaman Systems delivers everything your growing business needs under one roof.

Your entire IT operation — handled.

Managed IT Services

We provide remote monitoring of your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we will work to fix it — in many cases before you have even realized there is an issue. Whether it is getting rid of viruses, attacking spyware issues, or installing patches, we handle it all — in the background while your employees remain productive.

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What's included

  • 24/7 remote network monitoring
  • Virus and spyware removal
  • Patch management and updates
  • Background maintenance with zero disruption
  • Proactive issue resolution
  • Dedicated support team

Protect your network. Stay compliant.

Cybersecurity / Compliance

How healthy is your overall network? On a regular basis, we will generate reports on the state of your systems, letting you know of potential problems that fall outside of safe parameters. With these comprehensive assessments, you will always have the best information for choosing the most effective response option. We also provide services like Business Continuity Planning and Email & Spam Protection.

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What's included

  • Regular network health reports
  • Comprehensive security assessments
  • Business Continuity Planning
  • Email & Spam Protection
  • Compliance consulting
  • Risk identification and remediation

Migrate, modernize, and scale.

Cloud Services

Cloud migration works to move applications, data, and other components hosted on servers inside an organization to a cloud-based infrastructure. Shaman Systems will help design your cloud setup and execute your migration to Office 365 and GSuite, then work with you to take advantage of your new cloud-based solutions that are required for your business.

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What's included

  • Cloud readiness assessment
  • Office 365 migration and setup
  • Google Workspace (GSuite) deployment
  • Cloud infrastructure design
  • Data and application migration
  • Ongoing cloud management

Always on. Always ready.

Support / Help Desk 24x7

Shaman Systems will provide your company with the best IT services you need, right when you need them. Our Help Desk provides 24x7x365 support whenever you need it. Our highly skilled engineers can be contacted via chat, phone or email and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.

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What's included

  • 24/7/365 availability
  • Support via chat, phone, and email
  • Highly skilled engineers on call
  • Multi-platform software support
  • Fast response and resolution times
  • Escalation management

Your data — always safe, always accessible.

Data Backup / Disaster Recovery

Our data backup and continuity solution ensures your critical information is secure, backed up, and accessible whenever you need it — even during a network failure or a disaster — so you will never have to worry about data loss again.

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What's included

  • Automated backup scheduling
  • Secure offsite data storage
  • Rapid disaster recovery
  • Network failure protection
  • Business continuity assurance
  • Recovery testing and validation

Custom IT projects, zero downtime.

System Integrator

We also offer a variety of custom projects designed to help optimize your IT infrastructure — including software installations, migrations, setups, and configurations, and more. Best of all, our engineers can perform the work overnight or over the weekend, so there is no interruption or downtime at your office.

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What's included

  • Software installations and migrations
  • System setups and configurations
  • Infrastructure optimization
  • After-hours and weekend scheduling
  • Zero-downtime project execution
  • Custom IT project planning

Secure BYOD — simplified.

Mobile Device Management

With more companies looking for efficient, secure ways to incorporate their employees' personally owned mobile devices into the workplace (BYOD), we offer a response that answers all your needs. Our MDM solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization's data is secure on smartphones and tablets.

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What's included

  • BYOD policy implementation
  • Rapid device enrollment and configuration
  • Mobile data security enforcement
  • Application management
  • Remote wipe and lock capabilities
  • Comprehensive device visibility and control

Physical security for your business.

CCTV / Access Control

To help protect your business, Shaman Systems Inc. can help you bring the best solutions that meet your specific needs and budget. Once you decide which security solution is right for your company, our technicians can go on-site to set up and install any cameras, monitors, software, etc. that you will need to implement your plan.

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What's included

  • On-site security assessment
  • Camera and monitor installation
  • Access control system setup
  • Security software configuration
  • Budget-matched solution design
  • Ongoing maintenance and support

Stay connected — more easily.

Data / Voice Over IP (VoIP)

Let Shaman Systems Inc. show you how VoIP can help you stay more connected, more easily. Our simple set-up process will have you making and receiving VoIP calls in minutes.

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What's included

  • VoIP system design and setup
  • Quick deployment and onboarding
  • Unified communications integration
  • Cost reduction vs. traditional phone
  • Scalable for growing teams
  • Ongoing VoIP support

High-performance networks that scale.

Network & Wireless Design

Our team is experienced in helping you upgrade, replace, or troubleshoot network-related performance issues. From simple switch replacements to complex VLANs, we can build the network to alleviate performance-related problems. We can design wireless solutions according to your needs.

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What's included

  • Network architecture and design
  • Wired and wireless deployment
  • VLAN configuration and management
  • Switch upgrades and replacements
  • Performance troubleshooting
  • Scalable wireless solutions

Your digital presence, built right.

Website / Application Design

Our web development team can design and create websites according to your needs. We can also redesign the website and do the maintenance for you.

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What's included

  • Custom website design and development
  • Website redesign and modernization
  • Ongoing website maintenance
  • Application development
  • Mobile-responsive design
  • Performance optimization

A consistent, professional image.

Branding

While not a core IT service, we offer branding support to ensure your technology solutions and online presence are backed by a consistent and professional company image.

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What's included

  • Brand identity development
  • Logo and visual design
  • Brand guidelines creation
  • Digital presence consistency
  • Marketing collateral design
  • Professional company image consulting

Seamless sound and visual experiences.

Audio / Video

We provide professional solutions for the setup, management, and maintenance of sound and visual systems used in homes, businesses, educational institutions, and entertainment venues. Services include installation of speakers, microphones, projectors, video conferencing systems, digital displays, and home theater equipment. We also assist with system integration, troubleshooting, live event support, and technology upgrades.

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What's included

  • Speaker and microphone installation
  • Projector and digital display setup
  • Video conferencing system deployment
  • Home theater installation
  • Live event support
  • System integration and troubleshooting
How It Works

Our Engagement Process

01

Discovery Call

A free 30-minute consultation to understand your business, current IT environment, and goals.

02

Assessment

A thorough review of your infrastructure, identifying gaps, risks, and opportunities.

03

Proposal

A clear, customized proposal with transparent pricing — no jargon, no surprises.

04

Onboarding

A dedicated onboarding team transitions your systems smoothly with minimal disruption.

05

Ongoing Partnership

We become an extension of your team — proactively managing and evolving your IT as you grow.

Not sure which service is right for you?

Book a consultation and we'll assess your current IT environment and recommend the right solution for your business.